Effective Communication

Barriers‎ and Solutions — Three Short Videos

Healthcare Stories. Focusing on common and widespread barriers to care.Focusing on widespread barriers to care, these three, short video excerpts from our acclaimed HEALTHCARE STORIES series feature stories about inaccessible examination tables and weight scales and healthcare provider misperceptions and stereotypes. Advocates and practitioners alike recount their personal experiences and recommend actions for improving care. These downloadable videos present an all-important human perspective and affirm the barriers to care identified in a decade of research.
Watch the videos.

Dr. Clarissa Kripke, Susan Lee, Gordon and Aaron Reetz

Aaron Reetz, his father, Gordon Reetz and step-mother, Susan Lee live in the San Francisco Bay Area. Aaron is autistic and has developmental disabilities. Dr. Clarissa Kripke is on the clinical faculty of the University of California, San Francisco and is Director of Developmental Primary Care

Carol Gill and Larry Voss

Larry Voss and Carol Gill, long-time residents of the Chicago area, both had polio and use wheelchairs. In six video segments, they candidly describe encounters with healthcare professionals and systems that were ill-equipped to provide the care they needed.

Michael Ogg

AnneHamersky_11026_MichaelOgg_01 Michael Ogg, a wheelchair user who lives in Princeton Junction, New Jersey, has Primary Progressive Multiple Sclerosis.

"I have frequent visits to a doctor's office, neurologist, physiatrist, urologist, you name it, primary care, you name it. I see quite a few doctors and not one of them has a way of weighing me."