DREDF and co-counsel filed a lawsuit against Wal-Mart Stores, Inc. on behalf of the Center for Independent Living and two individuals to address a widespread problem that impacts core concerns for wheelchair and scooter users: independence and privacy at point-of-sale terminals (POS). POS machines that are not at accessible heights make it difficult or impossible for wheelchair and scooter users to independently and privately check out using a credit or debit card. When POS machines are out of reach, people must disclose their confidential PIN to cashiers or rely on others to verify and authorize payments.
The Complaint calls for Wal-Mart to ensure equal access to shoppers with mobility disabilities. The primary goal of the case is to make Wal-Mart’s POS terminals accessible to people who use wheelchairs and scooters.